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Shipping and extended warranty are not refundable. If the product is returned in as-new condition during that period, a refund will be granted for the purchase amount minus a 20% re-stocking fee calculated on the list price.
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Requests to return Untangle hardware products must be made within 30 days of delivery. Untangle reserves the right to make the determination whether any use is inconsistent with the intent of the license. Users may not use the license in mixed use settings that may be considered commercial such as residential care facilities, childcare facilities, home-operated businesses or any setting that is wholly or in part a commercial endeavor. Untangle reserves the right to verify that the license is being used in a way that is consistent with the spirit and intent of the license: for non-commercial, residential use. The Home Protect Basic and Home Protect Plus licenses are priced for personal use at a fraction of the cost of our commercial license.
#CAMTASIA SOFTWARE RETURN POLICY SERIAL NUMBERS#
reserves the right to disable any Untangle Account, product keys, vouchers and/or serial numbers issued for the refunded products. software product(s) for which you no longer possess a valid license for. After receiving your refund, you agree to uninstall and/or stop using any Untangle, Inc. If you are issued a refund, it should appear on your credit card or Paypal statement within 72 hours upon us notifying you. Refunds requested more than 7 days after your initial purchase date will not be issued unless the transaction was the result of a fraudulent purchase. Your refund will be subject to a processing charge of either $100 or payment for the first month of service (calculated at the Monthly Subscription rate), whichever is less. If you are not 100% satisfied with any Untangle software subscriptions, please contact us within 7 days of your purchase to receive a refund.